Utilize the outdoor terrace for a relaxed breakfast or evening snack. it's a hidden gem for enjoying refreshments outside.

Juliana went above and beyond for us.

It was just a suitable option for a couple of nights in Winchester with great value-to-price ratio. The room offered a comfy trundle bed that surprisingly came in handy during our stay. Be aware that the breakfast setup isn’t the best, so consider grabbing something nearby instead.

A staff member who shines bright

We arrived to friendly smiles and a seamless check-in. Juliana went out of her way to make us comfortable, even bringing fresh towels to the pool. Truly exceptional service!

Let’s talk about what really matters

During my stay, I was impressed by the friendly staff and spacious, clean rooms. The free breakfast was a standout, offering plenty of options, even for gluten-free diets! While the pool area could use some attention, it was overall a lovely place to unwind after a day of exploring. Definitely worth a visit!

The indoor pool was a nice touch, and the bed was really comfortable. I loved how clean the room felt. it was easy to relax. The layout of the suite with a trundle bed was perfect for our family. Staff members were friendly, made check-in smooth, and breakfast options had something for everyone, including gluten-free choices. A downside was the treadmill in the exercise room. it needed a QR code to use, which I couldn’t access. I also left my sweater in the closet but couldn’t find it when I called about it. The noise from the outdoor terrace was pretty loud at night, which disturbed our rest. The coffee offered was quite disappointing, lacking the bold flavor that was advertised. Some more attention to breakfast quality would help too. Overall, a good stay, but a few tweaks could make it great.

The indoor pool is a nice feature. Shower pressure was weak and inconsistent during peak hours.

The spacious room featured a large closet and was impeccably clean. Breakfast was a standout experience, offering a delightful buffet with options like oatmeal, scrambled eggs, and a waffle station, appealing even to gluten-free guests. The outdoor terrace provided a lovely spot for drinks, although it lacked umbrellas for shade. The convenience of having a microwave in the room was a great plus for quick meals.

The suite was spacious and impeccably clean, featuring comfortable beds and a convenient trundle bed. The staff demonstrated excellent service, promptly addressing my queries and ensuring a pleasant stay. Additionally, the availability of a microwave in the room was a practical amenity for preparing quick meals.

I felt so welcomed with the gentle decor and spacious areas, making it easy to navigate, even for seniors like me. The soft lighting and cozy seating made gatherings with family so enjoyable.

More sturdy handrails in the bathrooms would help.

The pool was perfect for my kids after a long drive, and the large bathroom with ample counter space made getting ready a breeze.

Avoidable Miscommunication Over a Difficult Time

My experience was soured by a lack of communication when I mistakenly booked this instead of my intended destination. The unresponsive customer service, especially during such a challenging personal loss, left me feeling neglected. This was not the supportive environment I needed.

you won't believe the free wi-fi when your kids need to connect for schoolwork

Excellent, clean accommodations with outstanding service.